It has been said that there are "No perfect strangers on earth but only friends we have yet to meet". I was first introduced to Keith Kang from Motor Zone MZ through a friend of mine. Prior to meeting Keith and his colleagues Andy and Jack, my impression for a Parallel Importer as compared to an Authorized Agent is very much biased toward the latter.

On my very first meeting with Keith at Motorzone MZ, he came across as friendly but soft spoken. Prior to going to meeting Keith in person, I have actually spoken with him over the telephone with regard to the technical aspects of a car which he has recommended. Instead of having a lengthy discussion about the seriousness of my intention to buy the car, Keith requested that I visited the company website to know more about car including Motorzone MZ itself.

What came as a surprise to me was that Keith was more concern about matching the car with the right owner than just closing the sale. As much as I like the car which was recommended, he cautioned me against rushing into a decision. Keith suggested that I take a second viewing together with my family members so as to let each of them get a feel of the car – Fiat Bravo T-Jet.

On my second appointment (as suggested) by Keith, I was introduced to Andy and Jack. Both of them gave me the impression that closing the deal is something secondary at Motorzone MZ. The primary objective for the guys at Motorzone MZ was skewed towards building a harmonious customer relationship – the company's motto. Even my wife and son were impressed by their upholding and commitment towards such a clause.

To cut a long story short, Keith gave us ample time to consider the purchase after the second viewing and within the given time frame, he and his 2 colleagues had never followed up the sale with persistent calls to force us into a decision to make the purchase. In comparison with our experiences with many other Parallel Importers (especially at Automobile Mega Mart), the guys at Motorzone MZ really gave us the trust and confidence, which others don't.

People make people, and Keith, Andy and Jack at Motorzone MZ do make a difference when considering a Parallel Importer to place business with.

Warmest Regards
Mr Ng & Family @ Tampines, Singapore

Note: Bought the recommended Fiat Bravo T-Jet on 27 February 2010. Registration done on 17 March 2010.

My decision to purchase from Motorzone was an easy one. Besides offering very competitive prices, their staff were most professional, efficient and had excellent product knowledge.

Keith and Andy took pains to ensure that I obtained an excellent value for the sale of my used vehicle and also went the extra mile to get me the best quotes for my motor insurance.

I would highly recommend them to anyone.

Regards,
V Jesudevan
Lawyer, Kelvin Chia Partnership
14 January 2010

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We would like to say a Big Thank You to Mr Keith Kang of Motorzone. We bought a used MX5 Roadster (SGV8745) recently in September at Motorzone and was served by Keith.

We are very pleased with his service and professionalism. He expressed in depth knowledge in this trade and all which is required to the loan, insurance, car plate bidding at LTA, transfer etc.

Keith has a good follow up service and is friendly in nature which made us felt comfortable to work with him and entrust him with our documents and details.

Keith is indeed a valuable staff in your organization.

Again, Thank You for the hard work and we will definitely introduce friends and family who are looking for a car purchase.

Best Regards,
Li Lian and Wyane
28th October 2009

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In December 2006, my wife and I purchased a Suzuki Swift Sport motor car from Motorozone Pte Ltd. We were serviced by Keith Kang, whom we selected at random after perusing the newspaper advertisements.

When I first spoke to Keith to enquire about the purchase of the car, he struck me as an accomodating, pleasant and polite salesperson. As first impressions go, we were certainly not disappointed, as he more than measured up to our expectations.

We found him to be sincere, honest and truthful in negotiating the purchase of the car. He kept to his promises and delivered the car to us within the timelines he projected.

We also found his sense of humour very refreshing for a salesperson. We wish him all the very best in his endeavors.

Eileen & Roy Neighbour
December 2006

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